Terms of Service
1. Acceptance of Terms
1.1. Agreement: By accessing or using the website citizenoutlier.com (the "Site") and purchasing products or services, you agree to be bound by these Terms of Service ("ToS") and our Privacy Policy.
1.2. Company Name: Throughout this document, the "Company," "We," "Us," or "Our" refers to Citizen Outlier [or your legal business name].
1.3. Eligibility: You must be 18 years of age or older to use this Site.
2. General Conditions of Sale
2.1. Product Accuracy: We attempt to be as accurate as possible with product descriptions, images, and pricing. However, we do not guarantee that all content is entirely error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
2.2. Pricing and Payment: All prices are listed in AUD (Australian Dollars). Prices are subject to change without notice. We accept payment via [List accepted methods, e.g., Visa, Mastercard, PayPal, Afterpay].
2.3. Order Acceptance: Your placement of an order does not constitute the final acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or errors in product or pricing information.
3. Shipping and Delivery
NOTE: Google Merchant Center requires clearly defined, accessible, and comprehensive policies on shipping and returns.
3.1. Shipping Policy: Shipping fees and estimated delivery times are detailed on our Shipping Policy page. By placing an order, you agree to the terms outlined on the dedicated Shipping Policy page.
3.2. Risk of Loss: The risk of loss and title for items purchased pass to you upon our delivery of the items to the carrier. Citizen Outlier is not responsible for delays, damage, or loss caused by the shipping carrier.
3.3. International Shipping: Customers are responsible for all applicable duties, taxes, and brokerage fees incurred for international shipments.
4. Returns, Refunds, and Exchanges
4.1. Return Policy: Details regarding eligibility, timeframes (e.g., 30 days from delivery), and procedure for returns and exchanges are specified in our dedicated Refund policy and Shipping and Returns page.
4.2. Condition of Return: Returned products must be in their original, unused condition, with all tags and packaging intact, unless the product is deemed faulty.
4.3. Refunds: Refunds will be processed within [Number] business days after we receive and inspect the returned goods, excluding original shipping charges.
5. Intellectual Property Rights
All content, graphics, logos, images, and software used on the Site are the property of Citizen Outlier or its suppliers and are protected by intellectual property laws. You may not use, reproduce, or exploit any such content without our express written permission.
6. Limitation of Liability and Disclaimer
The Site and its products are provided on an "as is" and "as available" basis. Citizen Outlier does not warrant that your use of the Site will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, Citizen Outlier shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of the Site or products purchased.
7. Governing Law and Jurisdiction
These ToS shall be governed by and construed in accordance with the laws of [Your State/Territory, e.g., New South Wales] and Australia, without regard to its conflict of law provisions.
8. Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change or replace any part of these ToS by posting updates and changes to the Site. It is your responsibility to check our website periodically for changes.
